Customer Service
FindMeeNow Support and Help Center
1. Welcome to FindMeeNow Help Center
At FindMeeNow, we understand that every partner—whether an influencer seeking audience growth or a merchant strategizing digital marketing—may face various challenges on the path to digital transformation. Our Help Center is more than just a window for problem-solving; it is a think tank designed to drive your business growth within the FindMeeNow ecosystem.
To ensure the best experience on our full-scene digital booth platform, we have built a multi-dimensional support system. From basic account settings and ad-space activation to complex precision targeting strategies and data analysis, our professional support team is here to safeguard your journey. We are committed to providing timely, accurate, and insightful technical support to ensure every creative idea reaches its target audience precisely.
2. Self-Service Guide: Explore Infinite Possibilities
We strongly recommend consulting our online Knowledge Base first. According to our statistics, over 85% of common queries (such as "How to reset password," "How to improve poster conversion," or "How to configure cross-traffic strategies") have been answered in detail within our database.
Getting Started: For new users, we provide comprehensive tutorials covering everything from registration and activation to publishing your first digital booth.
Ad Lab: Dive deep into best practices for electronic flyers, social media cards, and knowledge-based articles. Master how to use the FindMeeNow injection engine to grow your followers.
Billing & Payment: Resolve doubts regarding ad budget management, paid display billing logic, and top-ups, ensuring every investment is transparent and traceable.
3. Advanced Support: Connect with Our Experts
If self-service does not resolve your issue, the FindMeeNow expert team is on standby. We provide tiered support responses to meet the needs of users at different scales:
Live Chat: Best for simple technical glitches or operational inquiries. Our intelligent chatbot is available 24/7, with human experts providing rapid responses during business hours.
Ticket System: For requests involving account audits, ad creative rejections, or deep technical integration, please submit a detailed ticket. We promise an initial solution within 24 hours.
VIP Consulting: For high-frequency brand merchants, we provide dedicated account managers to assist in developing brand display schemes and traffic acquisition strategies to achieve true cross-promotional value.
4. Community & Feedback: The Power of Growing Together
FindMeeNow is a constantly evolving community. If you have suggestions for platform improvements or wish to see specific ad formats (such as more diverse poster templates), please let us know via the "Feedback" channel. Your feedback is the core driver of our product iteration.
About FindMeeNow
- Find merchant, service provider and brand as you need.
- Get in touch with influencers and become their followers or fans.
- Get your social groups exposed to public and gain more members.
- Publish your poster to the target audience.
- Publish your ads more easily at affordable cost.
- You will find more valuable things than you think at FindMeeNow!
Haven't a booth at FindMeeNow yet?
Create Your Brand Card, Brand Page, Social Media Card, e-Poster and more!